Frequently Asked Questions
Everything you need to know about your Harrison & James experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days within the continental United States. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return and exchange policy?
Harrison & James accepts returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
How do I ensure I select the correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against your best-fitting garments to ensure a perfect fit.
What sustainable practices do you implement in your manufacturing?
We are committed to ethical fashion. We source organic cotton and recycled materials whenever possible, and we partner exclusively with factories that adhere to fair labor standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.